In-home support through the NDIS can be a game-changer for many Australians living with disabilities. This vital service allows individuals to receive personalised care in the comfort of their own homes, promoting independence and improving quality of life.
At Nursed, we understand the importance of accessing the right support. In this guide, we’ll walk you through the process of obtaining in-home support NDIS services, from understanding eligibility to maximising the benefits of your care plan.
What Is In-Home Support Under NDIS?
Definition and Purpose
In-home support through the National Disability Insurance Scheme (NDIS) provides essential care services to Australians with disabilities in their own homes. This support enhances independence and improves quality of life for participants.
Types of In-Home Support Services
The NDIS funds a diverse range of in-home support services:

- Personal Care Assistance: This includes help with showering, dressing, and grooming.
- Domestic Assistance: Light cleaning, laundry, and meal preparation fall under this category.
- Specialised Nursing Care: For those with complex needs, the NDIS can fund services like wound care and medication administration.
- Skill Development: This involves teaching participants how to manage finances, use public transport, or cook meals independently.
- Social and Community Participation Support: This helps individuals engage with their local community and build relationships.
Eligibility Criteria
To access in-home support through the NDIS, you must meet specific criteria:
- Age: You need to be under 65 years old when you first apply.
- Residency: You must be an Australian citizen, permanent resident, or hold a Protected Special Category visa.
- Disability Impact: Your disability must be permanent and significantly impact your ability to complete everyday activities.
You’ll need to provide evidence from healthcare professionals to support your application. This evidence should outline how your disability affects your daily life and what support you need.
The NDIS assesses each application individually. They consider whether the requested supports are reasonable and necessary for your specific situation. This means that even if you’re eligible for the NDIS, not all types of in-home support may receive funding in your plan.
Accessing In-Home Support
Once the NDIS approves your application, you’ll work with a planner to create your individualised support plan. During this process, you can request specific in-home support services. It’s important to provide detailed information about your needs and goals.
After plan approval, you can choose your service providers. Nursed (a registered NDIS provider) specialises in delivering high-quality, personalised in-home support services. Our team of professionals can help you navigate the NDIS system and ensure you’re getting the most out of your funding.
The NDIS reviews your plan regularly (usually annually). This gives you the opportunity to adjust your in-home support as your needs change over time. Stay proactive in communicating with your support coordinator or NDIS planner about any changes in your circumstances or support needs.
As we move forward, let’s explore the specific steps you need to take to access in-home support through the NDIS.
How to Navigate the NDIS Application Process

Submitting Your NDIS Application
The first step to access in-home support is to apply for the NDIS. To be eligible for the National Disability Insurance Scheme (NDIS), you need to be younger than 65 when you apply and meet the residence requirements. You can submit your application by calling 1800 800 110 or visiting an NDIS office. Prepare to provide personal details, information about your disability, and supporting documents from your healthcare providers.
Ensure your application is thorough and accurate to avoid potential delays.
Developing Your NDIS Plan
After your application receives approval, you’ll meet with an NDIS planner or Local Area Coordinator. This meeting is your chance to discuss your goals, needs, and the types of support you require.
Be specific about your in-home support needs. For example, if you need help with personal care, specify the number of hours per day and the tasks you need assistance with. The more detailed your description, the better your plan will reflect your needs.
Selecting Your Service Providers
Once your plan receives approval, you can choose your service providers. While many options exist, Nursed stands out as a top choice for in-home support. Their team of experienced professionals can provide a range of services tailored to your specific needs.
When selecting providers, consider factors such as their experience, range of services, and availability. Don’t hesitate to ask potential providers about their qualifications and approach to care.
Implementing Your Support
After you’ve chosen your providers, it’s time to put your plan into action. Keep track of how your supports work for you. Ask yourself: Are they meeting your needs? Are there areas where you need more or different types of support?
Reviewing Your Plan
The NDIS reviews plans annually, but you can request a review earlier if your circumstances change significantly. During these reviews, you can adjust your supports based on your experiences and changing needs.
The NDIS application process requires patience and persistence. However, with the right approach and support from providers (like Nursed), you can create a plan that truly enhances your independence and quality of life. The next step is to learn how to maximise the benefits of your in-home support.
How to Maximise Your In-Home Support
Customise Your Support Plan
Your NDIS plan should reflect your unique needs. When you develop or review your plan, provide specific details about your requirements and objectives. For example, if you need help with meal preparation, clarify whether you require assistance with planning nutritious meals, grocery shopping, or cooking. This level of detail ensures you receive appropriate support.
Examine your daily routine and identify areas where you need the most help. Do you require assistance getting ready in the morning? Or do you need support with evening activities? Pinpointing these specifics allows you to allocate your funding more effectively.
Combine Different Services
In-home support isn’t limited to one type of service. You can create a comprehensive care package by combining different supports. For instance, you might pair personal care assistance with domestic help and social support.
A participant in Melbourne (not affiliated with Nursed) successfully combined personal care services with skill development support. This combination helped them manage their daily needs and taught them to perform some tasks independently over time, increasing their self-reliance.
Communicate Effectively with Your Support Team
Open communication with your support team is essential. Schedule regular check-ins with your support coordinator or case manager to discuss how your current supports work. Ask yourself: Are there any gaps in your care? Are there new skills you want to develop?
Provide feedback to your service providers. If a particular support worker is especially helpful, inform the provider. If you’re not satisfied with an aspect of your care, speak up. Providers value this feedback as it helps them improve their services and ensure you receive the best possible care.
Use Technology to Enhance Support
Technology can play a significant role in maximising your in-home support. Smart home devices can complement your human support by helping you control your environment more independently. Assistive technology includes equipment or devices that help you do things you can’t do because of your disability.
Discuss with your support coordinator how technology could enhance your in-home support. This could range from simple reminder apps to more advanced home automation systems.
Focus on Skill Development
While receiving support is important, it’s equally vital to focus on developing new skills that can increase your independence. Work with your support team to identify areas where you want to improve. This could be anything from learning to use public transport independently to managing your finances.
The NDIS Outcomes Framework Report 2022 showed that participants who engaged in skill development activities alongside their regular supports were 35% more likely to report increased independence in daily activities.

Final Thoughts
In-home support NDIS services enhance the quality of life for Australians with disabilities. The journey to access these services requires patience and persistence, from submitting the initial application to regular plan reviews. Clear communication of needs, combination of different support types, and focus on skill development maximise NDIS funding benefits.
In-home support plays a vital role in promoting independence. It enables individuals to live comfortably at home, participate in their communities, and work towards personal goals. Many people with disabilities have achieved increased autonomy and improved overall quality of life through appropriate support.
Nursed offers personalised care and support services as a registered NDIS provider. Their team of professionals assists in navigating the NDIS system, implementing support plans, and adjusting services as needs change (often annually). Nursed strives to create a support system that enhances independence and helps individuals thrive in their homes and communities.